Preventative maintenance is servicing and inspection that is carried out on a piece of equipment to ensure it remains in good working order. When preventative maintenance is carried out, the likelihood of the equipment failing is greatly reduced.
Our expertly trained service and support teams operate from our branches in Nairobi and Mombasa, providing professional coverage across East Africa. Our dedicated technicians install and train our clients in how to achieve the best from their scales and related equipment.
Further, continue to be available to maintain your equipment through a regular contract offered as part of our service maintenance agreement. This agreement entails checking the scale calibration and carrying out any repairs that may be required to keep the equipment in good working condition at all times.
Companies that obtain a Maintenance Agreement with Claire Africa become preferential clients and receive the benefits of a special rate.
Our dedicated technicians will maintain your equipment including cleaning, inspecting, lubricating, testing and adjusting as required, and the completion of documentation about the equipment that we support.
We provide a phone support service 24 hours, 7 days a week and respond to break downs within 24 hours.